Isidoros Sideridis participated as a speaker in the “CX Summit 2023”

Isidoros Sideridis participated as a speaker in the “CX Summit 2023” JANUARY 26, 2023 Isidoros Sideridis participated as a speaker in "CX Summit 2023" with the speech "CX and Decision Intelligence”. On January 26th, Boussias Communication organized a must–attend international CX event for 2023, for CX professionals and marketers. During the conference, the...

Why prefer Voice of Customer over surveys?

So, it seems that customer surveys can no longer be regarded as the most accurate tool to collect unique customer insights, making customers feel connected to the brand