Isidoros Sideridis participated as a speaker in the “CX Summit 2023” JANUARY 26, 2023 Isidoros Sideridis participated as a speaker in "CX Summit 2023" with the speech "CX and Decision Intelligence”. On January 26th, Boussias Communication organized a must–attend international CX event for 2023, for CX professionals and marketers. During the conference, the...
Customer Experience Strategy: The Don’ts
If you're a business leader looking to deliver a more seamless customer experience, here are the most common CX mistakes you should avoid...
Customer Experience Strategy: The Do’s
We have compiled a list of the best practices for a successful CX strategy. 1. Make interactions easy for the customer....
Pobuca’s new Loyalty Marketplace has arrived
The new marketplace aspires to empower businesses with a wide network of channels and means of redeeming loyalty points, leveraging...
Why prefer Voice of Customer over surveys?
So, it seems that customer surveys can no longer be regarded as the most accurate tool to collect unique customer insights, making customers feel connected to the brand
Isidoros Sideridis participated as a speaker in the “Customer Loyalty Management” Conference”
On the 16th of November, Boussias held the virtual "Customer Loyalty Management” Conference regarding all the new trends, tools, and best practices.