In-store experience

NEEDS

Digital in-store
experience

One of the biggest challenges for brands & retailers is to deliver a digital & personalized in-store experience to your customers. By capturing and analyzing data from your physical stores, you can better understand your customers and offer them experiences they are used to in the digital world.

How can you achieve this?

Identify the loyal
customers
b

that usually visit the store.

Capture
the data
b

related to their visit and habits.

Offer in-store &
online personalized experiences

based on their profile.

Provide
incentives
b

 to buy again from your store.

Key elements for personalized in-store CX

Geolocation
b

QR codes
b

Triggered
campaigns

Sign-in kiosks
b

Store portal
b

Mobile app
b

Geolocation
b

QR codes
b

Triggered
campaigns

Sign-in kiosks
b

Store portal
b

Mobile app
b

The ultimate outcome

1

Engage with your most loyal customers and reward them for their loyalty in the most efficient and personalized way.

2

Include digital elements to create an immersive and highly convenient in-store experience for your loyal customers.

3

Incentivize customers to share additional data related to their in-store experience and take advantage of the insights