How we can help
Pobuca platform will help you to connect with your customers, employees, products and operations and manage your business through D365 within its ecosystem. Process your data with AI algorithms based on Microsoft cloud, Azure and boost productivity through O365.
Enhance effective and simple communication amongst your team, get actionable insights, and increase your productivity and collaboration in everyday tasks.
Access data efficiently
Get actionable insights on reporting and analytics to identify customers’ interactions and behavior across all touchpoints and gaining instant access to their data.
Provide flawless, personalized customer service by leveraging AI and ML technology to minimize response time and improve your after-sale processes and your agents’ productivity.
Map online and offline customer journey and create tailor-made and offer a better customer experience with optimized content, segmentation, flow, and delivery.
Update your existing tools AI and ML solutions to deploy your B2B strategy, reduce time, boost productivity, offer a more targeted customer experience, and increase revenue
Increase customer demand, create seamless customer experiences, automate, and monitor personalized customer journeys.
Track sales opportunities, better understand customer needs, engage more effectively with your customers, and achieve higher deals.
Automate your field sales execution with a mobile app, access all customers' data offline, and perform the daily tasks.
Adopt an intelligent call center, deliver tailor-made customer service across digital channels with AI tools, and ensure consistency.
Manage and share your business contacts with your colleagues, and automate everyday tasks with Pobuca bot, the virtual assistant.
Save time, boost the team’s productivity easily and simple, create, communicate, collaborate, and get great work done just in one place.
Get valuable insights, predict behaviors, make better business decisions, increase revenue, and drive your business to grow with BI.
Working together on the best solution to add value to your company and your customers.
Identify the gap between where you stand now and the solution, the objectives to be met, set proper KPIs, and create a reliable ROI plan.
Acting as external partners we undertake the day to day tasks of the project and ensure that the KPIs and metrics are met.
What our customers say about us.
Pobuca is our trusted advisor for CRM and IT integration. With Pobuca Suite, we communicate better, control our B2B sales and manage our 1.5m members loyalty program. We feel that our line of business systems are in good hands - they understand the special needs of a retailer.
Group IT Director NotosCom
The company has been implementing its digital transformation, investing in innovation. The scope of our company is to make use of Digital Technology that will directly deliver business functionality. Pobuca achieved this with Pobuca Loyalty, by elevating our customers’ loyalty behavior, so as to enhance the sales and loyalty sections of our business operations.
Channel Marketing Manager of Schneider Electric
Pobuca was the most suitable partner for the installation, support, and customization of Microsoft Dynamics CRM to our own needs and the successful connection with other business systems.
We have trusted Pobuca for our loyalty program. The project has been flawless, having reflected our requirements while also being delivered on time, within the agreed schedules, and with perfect execution of the deliverables. To date, the operation of our BSB REWARDS based on Pobuca's solutions has been impeccable and absolutely satisfactory. Many thanks Pobuca!
We would like to express our satisfaction with our cooperation regarding the re-development of Gant Club. Pobuca team did a very professional job offering their deep technical expertise and commercial marketing approach. The highlight of our collaboration was the launch of the first Loyalty AI chatbot in Greece. We highly recommend Pobuca and the development team, and we look forward to working with them on future projects.
Retail Operations Director
Pobuca’s solution gave our company the necessary tools and insights to better understand our customers’ behavior and to automate our operation and marketing communication with them