Marketing

ROLES

Automating the boring stuff, leaving creativity to you

Boost your marketing activities and use AI to turn dark data into valuable CX insights.
Leverage AI-powered voice & text analytics that turn your dark data across multiple digital touchpoints into CX insights such as CX & Loyalty metrics, Voice of Customer insights, customer 360Ο, and future buying behavior predictions. All are stored & easily accessible in one centralized system.

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Top-notch features to upgrade CX

Voice of
Customer

Generate AI
insights!

  • Listen to your customers' voice, by analyzing dark data that left unused until now.
  • Understand what customers say in natural language (voice or text).
  • Get quality real-time feedback & generate insights.
  • Listening at scale with AI, turn dark data into a competitive advantage.

360°
customer
view

Get to know
your
customers!

  • Create unified customer profiles, by collecting data from multiple online and offline touchpoints
  • Use behavioral analysis to segment your customers.
  • Leverage powerful AI insights to predict and satisfy customer needs.
  • Reduce churn rate, with the right intelligence to make you insightful.

Campaign
management

No longer
needs to be a
developer!

  • Create long-term customer relationships with a personalized 1:1 marketing approach.
  • Create omnichannel campaigns on your own with our user-friendly tools.
  • Send targeted, personalized campaigns, based on real customer data.
  • Easily monitor real-time campaign progress and insights.

Loyalty

Loyal
customers can
drive your
business to
growth!

  • Create returning customers by offering great CX & rewarding your most loyal ones.
  • Enhance your loyalty scheme to increase customer engagement & advocacy.
  • Reward not only for transactions but for every action that shows engagement.
  • Create a loyalty marketplace and leverage point redemption via a variety of partners.

Marketing
team

Unleash
creativity!

  • Boost your team’s productivity easily by leveraging AI.
  • Facilitating internal communication just with one tool.
  • Save time, by facilitating and automating tasks.
  • Align your team with sales and other departments.

Features

Email / Viber / SMS campaigns

Customer
journeys

Loyalty
program

Workflows &
automation

AI
insights