Marketing
ROLES
Automating the boring stuff, leaving creativity to you
Boost your marketing activities and use AI to turn dark data into valuable CX insights.
Leverage AI-powered voice & text analytics that turn your dark data across multiple digital touchpoints into CX insights such as CX & Loyalty metrics, Voice of Customer insights, customer 360Ο, and future buying behavior predictions. All are stored & easily accessible in one centralized system.
Top-notch features to upgrade CX
Voice of
Customer
Generate AI
insights!
- Understand what customers say in natural language (voice or text).
- Get quality real-time feedback & generate insights.
- Listening at scale with AI, turn dark data into a competitive advantage.
360°
customer
view
Get to know
your
customers!
- Use behavioral analysis to segment your customers.
- Leverage powerful AI insights to predict and satisfy customer needs.
- Reduce churn rate, with the right intelligence to make you insightful.
Campaign
management
No longer
needs to be a
developer!
- Create omnichannel campaigns on your own with our user-friendly tools.
- Send targeted, personalized campaigns, based on real customer data.
- Easily monitor real-time campaign progress and insights.
Loyalty
Loyal
customers can
drive your
business to
growth!
- Enhance your loyalty scheme to increase customer engagement & advocacy.
- Reward not only for transactions but for every action that shows engagement.
- Create a loyalty marketplace and leverage point redemption via a variety of partners.
Marketing
team
Unleash
creativity!
- Facilitating internal communication just with one tool.
- Save time, by facilitating and automating tasks.
- Align your team with sales and other departments.
Features
Email / Viber / SMS campaigns
Customer
journeys
Loyalty
program
Workflows &
automation
