How we can help
Pobuca supports shopping malls, shopping centers, plazas & their tenants to offer exceptional Customer Experience and increase customer engagement.
A coalition loyalty program that unites multiple brands/tenants under one roof, allowing members to access an online marketplace, with exclusive offers & vouchers, earn points and redeem them as they want.
Make your customers feel at home, they will come back.
Lack of customer
There is not a convenient way to identify in-store customers, shoppers remain anonymous, thus preventing any meaningful content & experience personalization.
Identifying personas and dominant customer segments allows you to differentiate your approach (mobile focus for millennials, experiential offers, VIP exclusivity, etc.).
Introducing a unified solution for all tenants to offer customers a consolidated shopping experience that will increase their engagement & loyalty.
Loyal customer identification & data collection about their actions & preferences to launch personalized campaigns, rewards, & optimized communication strategies.
Attract new customers, retain the loyal ones, provide incentives for frequent visits, and increase the average spent per visit, revenue and assure greater profits for the tenants.
Next-generation Loyalty for Malls
Private mall clubs
A private mall club (tiered and/or subscription-based), where members can access a set of benefits & vouchers.
Experiential Loyalty program
A tiered Loyalty program, where members will be rewarded for selected interactions with the mall (visits, contests, missions, activity on social media, etc.).
Holistic Loyalty program
A tiered Loyalty program, where members will be rewarded for every interaction & in-store purchase at the tenants’ physical stores.
Engage your customers under one roof
Unify all customer-related information from various 3rd party systems in one single database that is GDPR compliant and gain a 360° customer view with auto-updated profiles through integrations.