Non-profit

INDUSTRIES

How we can help

Increasing the social impact and the organizational structure that will empower non-profit organizations to offer a 360° experience, increase their social footprint and employee satisfaction, optimize operational costs, and enhance their reputation.

Challenges

Connect with
people

Build better relations with people through multiple touchpoints.

Constituent
engagement

Boost your community outreach and bridge perception gap between organization and the society.

Donor
retention

Track your donors and optimise their volunteering and fundraising efforts.

 

User journey
b

Map customer journey and optimize its flow across your platform.

Data
b

Ensure that all data processes are secure and GDPR-compliant.

Features

My account
b

Ensure that all data processes are secure and GDPR-compliant.

Mobile app
features

A personal assistant with contact details of stuff with access on the spot, records/documentation, tips & articles.

Loyalty
program

Donor profile, points & rewards, news, chatbots, follow-ups, articles on latest activations.

Customer
journeys

Map the overall website journey experience and track it across all devices.

Customer
service

Evaluate call agents’ performance in terms of interaction, offered experience and empathy.

Donors' info
b

Collect donors’ info, track their activity and contact them across different touchpoints.

Segmentation
b

Segment new subscribers, major donors and petition signees based on their interests and interactions.

Marketing
b

Increase awareness, create seamless visitor experiences, optimise strategic planning and automate customer journeys.

Field
activations

Automate your field activations and grassroots campaigns with a mobile app. Your volunteers can access all data on a mobile or a tablet to perform daily tasks.

Support
b

Adopt an intelligent call center. Deliver tailored support across all digital channels with AI-enabled experiences and ensure consistency.

Contacts
b

Manage and share your contacts with your peers with just a click. Automate everyday tasks with Pobuca bot, your virtual assistant.

Collaboration
b

Save time and boost your board relations and your team’s productivity easily and simply. Create, communicate, collaborate, and get great work done just in one place.

Insights
b

Gain insight into pain points through analytical reports to improve the overall experience and increase revenue.

Benefits

Referrals
b

Satisfied customers are more likely to recommend your products to their network, increasing your brand awareness.

Returning
donors

As loyalty programs reward donors for their loyalty, they are more likely to sustain their funding.

Improved
ROI

When implemented properly, loyalty programs can provide a good return on investment for the organisation.

Donor
engagement

Loyalty programs increase donors’ level of interaction with the non-profit organisation, helping them to feel more engaged and connected.

Testimonials

What our clients say.

notos-logo
Pobuca is our trusted advisor for CRM and IT integration. With Pobuca Suite, we communicate better, control our B2B sales and manage our 1.5m members loyalty program. We feel that our line of business systems is in good hands - they understand the special needs of a retailer.
Argyris Patousias
Group IT Director
Schneider-logo
The company has been implementing its digital transformation, investing in innovation. The scope of our company is to make use of Digital Technology that will directly deliver business functionality. Pobuca achieved this with Pobuca Loyalty, by elevating our customers’ loyalty behavior, so as to enhance the sales and loyalty sections of our business operations.
Spyros Papadopoulos
Channel Marketing Manager of Schneider Electric
kafkas-logo
Pobuca was the most suitable partner for the installation, support, and customization of Microsoft Dynamics CRM to our own needs and the successful connection with other business systems.
George Kanios
IT Director
BSB-logo
We have trusted Pobuca for our loyalty program. The project has been flawless, having reflected our requirements while also being delivered on time, within the agreed schedules, and with perfect execution of the deliverables. To date, the operation of our BSB REWARDS based on Pobuca's solutions has been impeccable and absolutely satisfactory. Many thanks Pobuca!
Kostas Kalathas
E-Business Manager
gant-logo
We would like to express our satisfaction with our cooperation regarding the re-development of Gant Club. Pobuca team did a very professional job offering their deep technical expertise and commercial marketing approach. The highlight of our collaboration was the launch of the first Loyalty AI chatbot in Greece. We highly recommend Pobuca and the development team, and we look forward to working with them on future projects.
Korina Papadopoulou
Retail Operations Director
levante-ferries-logo
Pobuca’s solution gave our company the necessary tools and insights to better understand our customers’ behavior and to automate our operation and marketing communication with them
Stratis Apergis
CEO
elviomex-logo
As a team consisting of many people of different ages, education levels, and mentality, it was a challenge to install a system that everybody would enjoy using daily. Therefore, having a tool easy to use motivated our employees and made Microsoft Teams necessary for their business. Moreover, following Pobuca consulting, we are improving this tool day by day to get the maximum of it.
Leonidas Avgerakis
CEO
veror-logo
Since the first approach with Pobuca, we felt we were in the right hands. Besides their deep technical expertise and commercial marketing approach, they focus highly on results, always applying a practical approach to bring optimal solutions.
Marketing Director Balkans
CEO