Non-profit
INDUSTRIES
How we can help
Increasing the social impact and the organizational structure that will empower non-profit organizations to offer a 360° experience, increase their social footprint and employee satisfaction, optimize operational costs, and enhance their reputation.
Challenges
Connect with
people
Build better relations with people through multiple touchpoints.
Constituent
engagement
Boost your community outreach and bridge perception gap between organization and the society.
Donor
retention
Track your donors and optimise their volunteering and fundraising efforts.
User journey
b
Map customer journey and optimize its flow across your platform.
Data
b
Ensure that all data processes are secure and GDPR-compliant.
Features
My account
b
Ensure that all data processes are secure and GDPR-compliant.
Mobile app
features
A personal assistant with contact details of stuff with access on the spot, records/documentation, tips & articles.
Loyalty
program
Donor profile, points & rewards, news, chatbots, follow-ups, articles on latest activations.
Customer
journeys
Map the overall website journey experience and track it across all devices.
Customer
service
Evaluate call agents’ performance in terms of interaction, offered experience and empathy.
Donors' info
b
Collect donors’ info, track their activity and contact them across different touchpoints.
Segmentation
b
Segment new subscribers, major donors and petition signees based on their interests and interactions.
Marketing
b
Increase awareness, create seamless visitor experiences, optimise strategic planning and automate customer journeys.
Field
activations
Automate your field activations and grassroots campaigns with a mobile app. Your volunteers can access all data on a mobile or a tablet to perform daily tasks.
Support
b
Adopt an intelligent call center. Deliver tailored support across all digital channels with AI-enabled experiences and ensure consistency.
Contacts
b
Manage and share your contacts with your peers with just a click. Automate everyday tasks with Pobuca bot, your virtual assistant.
Collaboration
b
Save time and boost your board relations and your team’s productivity easily and simply. Create, communicate, collaborate, and get great work done just in one place.
Insights
b
Gain insight into pain points through analytical reports to improve the overall experience and increase revenue.
Benefits
Referrals
b
Satisfied customers are more likely to recommend your products to their network, increasing your brand awareness.
Returning
donors
As loyalty programs reward donors for their loyalty, they are more likely to sustain their funding.
Improved
ROI
When implemented properly, loyalty programs can provide a good return on investment for the organisation.
Donor
engagement
Loyalty programs increase donors’ level of interaction with the non-profit organisation, helping them to feel more engaged and connected.
Testimonials
What our clients say.
