Grow better with the right plan
Pay for what you need & when you need it!
Pobuca Experience Cloud
Measure
- • Analyze public interactions with your customers using AI technology (social media, public reviews)
- • Measure CX metrics
- • Compare your CX metrics with industry benchmarks
- • Analyze private communications with your customers using AI (emails, chats, recorded calls)
- • Advanced CX and Loyalty metrics
- • Voice of Customer (VoC) insights
- • Compare where you stand vs your competitors
- • Track and segment your customers
- • Export to Excel or access via API
- • CX & Loyalty KPIs
- • Survey customers that their opinion matters
- • Advanced customer profiling
- • Advanced analytics & insights
Design
- • One consulting session with a CX expert
• CX alerts and recommendations
• 1h/mo consulting session with a CX expert
- • CX & Loyalty consulting
- • CRM consulting
- • Customer Success Services
Improve
- • Upgrade any time to Enterprise plan and leverage all the already collected and untouched data!
- • Upgrade any time to Enterprise plan and leverage all the already collected and untouched data!
- • 360o customer view, know your customer in every touchpoint
- • Customer engagement with personalized campaigns and journey mappings
- • Loyalty programs and rewards
- • Omnichannel Customer Service with human and virtual agents