Pobuca Experience Cloud

pricing

Pay for what you need & when you need it!

Free

For small teams (always free) just start
measuring CX.

The quickest & easiest way
to measure CX &
Loyalty with Pobuca.

Free

forever

Free features includes:

MEASURE

  • Analyze public interactions with your customers using AI technology (social media, public reviews)
  • Measure CX metrics
  • Compare your CX metrics with industry benchmarks
    b
    b

DESIGN

  • One consulting session with a CX expert
    b
    b

Pro

For growing teams focused on upgrading
their CX.

More powerful features to measure CX and design your strategy
through VoC insights.

Starting from € 900

/month

All Free features, plus:

MEASURE

  • Analyze private communications with your customers using AI (emails, chats, recorded calls)
  • Advanced CX and Loyalty metrics
  • Voice of Customer (VoC) insights
  • Compare where you stand vs your competitors
  • Track and segment your customers
  • Export to Excel or access via API

DESIGN

  • CX alerts and recommendations
  • 1h/mo consulting session with a CX expert
    b

Enterprise

For the most demanding enterprises determined to take CX to the next level.

Measure, design, and improve CX & Loyalty in an endless
loop with Pobuca.

Custom

to your needs

All Pro features, plus:

MEASURE

  • CX & Loyalty KPIs
  • Survey customers that their opinion matters
  • Advanced customer profiling
  • Advanced analytics & insights
    b
    b
    b
    b

DESIGN

  • CX & Loyalty consulting
  • CRM consulting
  • Customer Success Services

IMPROVE

  • 360° customer view, know your customer in  every touchpoint
  • Customer engagement with personalized campaigns and journey mappings
  • Loyalty programs and rewards
  • Omnichannel Customer Service with human and virtual agents
  • Productivity and Employee Experience
CX NINJAS