IMPROVE CX
Smart loyalty
programs

Build a powerful loyalty program to offer a unique Customer Experience to your customers by leveraging AI and ML technologies. Pobuca platform will support your business to improve customer engagement and retention via top-notch features.



Features
360° customer
profile
Create unified customer profiles based on all stages of the customer journey, on demographics and behavioral criteria, and consolidate diverse deep data into a single customer view.
Engagement
increase
Target the right customer with the right message at the right time via tailor-made campaigns on preferred communication channels, and increase customer engagement, loyalty, and revenue.
Customer loyalty
rewards
Gain loyal customers by rewarding them for in-store and online purchases, offering participation in special events, exclusive services, and actions throughout the customer journey.
AI analysis
& metrics
Use customer data, such as campaign interactions, website, mobile app or social media activity, demographics, and shopping habits to send personalized content and predict future behaviors.
Real-time
data access
Get a 360-degree customer view by having real-time access to your data through pre-built reports, dashboards, key metrics, and analytics to optimize and personalize customers’ journeys.
Exchange redemption points and loyalty members
b
Discover new partners with loyalty programs and enable any transaction in your own loyalty currency.
Access to a gift catalog across your partner’s network
b
Allow your customers to redeem points for selected gifts or to participate in contests.
Convert points to cash
b
Offer your customers cash in a digital wallet that can be spent on any or selected businesses.
Donate to selected NGOs
b
Promote your social responsibility by allowing your customers to redeem points to donations.