How to listen to ALL your customers with the power of AI
- marketing
- May 28, 2021
- Categories: Webinars
- Tags: Voice of Customer
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In the omnichannel era, customers interact with your brand through multiple channels. It is easy for your customers to communicate with your brand.
And at the same time, it is also necessary for your brand to listen to all your customer.
With Pobuca, you can analyze via NLP (Natural Language Processing) what your customers say in all touchpoints and extract valuable insights; CX alerts for marketing and Knowledge base articles for Customer Service agents or for the training of your Bot.
Join our webinar and learn how to leverage all digital touchpoints to grow satisfied customers, discover how to analyze dialogues with AI tools, and draw useful insights and conclusions.
*The webinar will be conducted in English.
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