CX: Harness the power of AI to listen to your customersJune 18, 2021
It is a fact that you do not have the total and clear customer view, about the customer interactions with your business.
With Pobuca, you can analyze via NLP (Natural Language Processing) what your customers say in all touchpoints (social, chat, email, calls) and extract valuable insights: Customer Experience alerts for Marketing and Knowledge Base articles to engage and evaluate Customer Service agents or to train your Bot.
Join our CX webinar: Harness the power of AI to listen to your customers and discover how to leverage all digital touchpoints to grow satisfied customers, analyze customer dialogues with AI tools, and draw useful conclusions for marketing, customer service, and supply chain while nailing the last-mile experience!
*The webinar will be conducted in English.