What is a CRM? Why is so important?
April 2, 2021
CRM refers to the software that is used by enterprises with all customer interactions for developing, retaining, and acquiring customers.
Blog
Loyalty program for small businesses
March 30, 2021
Customer loyalty is not earned easily. Customers will be loyal to the company, as long as it helps them fulfill
How to measure customer engagement
March 26, 2021
Customer engagement is the sum of regular interactions, communications that could create a relationship between an organization and its customers,
What makes a great customer experience
March 16, 2021
So, what makes a customer experience a great one? Before getting into this, we might need to take a step
9+1 activities to boost customer engagement
March 11, 2021
Most people will tell you that the most important thing in business is customer acquisition. And this can’t be wrong.
How to improve your Customer Experience
March 5, 2021
This is an effort that entails the sum of your organization’s attention and commitment and a crystal-clear customer experience strategy