Customer Experience & AI: trends to explore in 2023
January 25, 2023
Let’s have a look into 3 technologies that are most likely to influence the CX landscape: AI with Decision Intelligence,
marketing
Customer Experience Strategy: The Don’ts
January 20, 2023
If you’re a business leader looking to deliver a more seamless customer experience, here are the most common CX mistakes
Customer Experience Strategy: The Do’s
January 13, 2023
We have compiled a list of the best practices for a successful CX strategy. 1. Make interactions easy for the
Pobuca’s new Loyalty Marketplace has arrived
January 10, 2023
The new marketplace aspires to empower businesses with a wide network of channels and means of redeeming loyalty points, leveraging…
AI, create Terminator’s BMW car
December 3, 2022
The applications of Generative AI and art tools are limitless. From personalized images in content marketing, to virtual worlds &
Why prefer Voice of Customer over surveys?
November 25, 2022
So, it seems that customer surveys can no longer be regarded as the most accurate tool to collect unique customer