How sensory marketing is revolutionizing digital CX
September 1, 2025
In the modern digital age, where the average consumer is bombarded by thousands of messages daily, standing out in a
marketing
The 9-to-5 is dying. Welcome to the Gig economy revolution.
August 27, 2025
Before we dive in, let’s be clear on what the ‘gig economy’ means.
ERT News Interview with Isidoros Sideridis: Can AI companions truly ease loneliness—or are they replacing real human connection?
August 5, 2025
Are AI companions helping us feel more connected—or quietly distancing us from real human relationships?
AI companions promise comfort—but are they soothing our loneliness or sedating our need for real connection?
August 4, 2025
As summer reaches its peak, many of us are enjoying holidays with family and friends.
Building CX excellence through company culture: a practical guide
July 30, 2025
In the world of financial services, the link between customer experience (CX) and revenue is no longer up for debate.
When a machine pleads for its life, the real test isn’t AI—it’s us.
July 28, 2025
The thought experiment is over
Last month a jail-broken chatbot did something uncanny: it begged the host not to