The AI economy: Why the metaverse is key to fairness
March 21, 2024
In February 2024, a quiet revolution began. Anthropic’s AI, Claude 3, shattered expectations by outscoring the average human on a…
Loyalty
Will AI
take my job?
March 11, 2024
First, let’s reframe the question: Is the real fear joblessness, or is it the inability to survive financially? With widespread…
Enhancing Pharmacy e-commerce: the power of Customer Experience & Loyalty programs
February 28, 2024
How online pharmacies can leverage CX and Loyalty programs to enhance their e-commerce performance and achieve customer satisfaction?
We became smarter by talking to ourselves…
February 27, 2024
In 2022, ChatGPT and other large language models (LLMs) made significant strides, demonstrating a surprising connection between language…
Stay connected, stay loved: mastering customer Loyalty in an omnichannel world
February 23, 2024
The question is: how can businesses stay connected with their customers and keep their love alive? The answer lies in
Breaking the silence: How AI is transforming inclusion in the workplace
February 9, 2024
According to respondents from large enterprises, every $1 spent on customer experience delivers a $3 return. However, less than…