Do I need a CX manager for my business?
July 14, 2023
Having CX professionals in corporations can bring many benefits to both customers and businesses. Some of these benefits are:
CX
Mastering the AI advantage in Marketing & Customer Service
June 30, 2023
Discover the latest advancements and cutting-edge technologies that can empower your organization to achieve exceptional results in both Customer Service
Customer Experience or Customer Satisfaction? What’s the difference?
June 23, 2023
Discover the importance of customer experience (CX) and customer satisfaction (CSAT) in business, as well as their key differences.
User Experience (UX) vs. Customer Experience (CX): key differences
June 2, 2023
Learn how CX & UX vary in scope, goals, and approaches, and how they both contribute to enhancing overall customer
Isidoros Sideridis participated as a speaker at the Beyond Conference 2023
May 24, 2023
Our CEO, Isidoros Sideridis, explores the impact of Generative Ai on Customer Experience transformation in the near future…
Customer Experience and Customer Service: where they meet
May 2, 2023
Let’s have a better look into the key points of convergence and/or synergy between Customer Experience and Customer Service.