6+1 CX opportunities for retailers

From pandemic-related in-store shopping restrictions and supply chain issues to creating new experiences for the customers, the last couple of years has been full of challenges

Upscale Customer Experience with Loyalty marketplaces

It is no secret that we are moving past the time where a single platform selling a single range would be a customer’s first choice; marketplaces are becoming the next big thing, as the umbrella platforms that are offering customers a “shopping mall”

CX trends: the 2022 edition

Join Isidoros and Stavros in a 1-hour discussion about the Customer Experience and Loyalty trends that will dominate 2022 and discover how to measure and improve CX beyond surveys.