Yes, even the perfect Βlack Friday can backfire; check out why

Yes, even the perfect Βlack Friday can backfire; check out why Black Friday is right around the corner and you are trying to decide how to squeeze the most out of it. As a consumer, you are probably refining your shopping wishlist to be ready for the big day, while,...

The best tips for great Customer Service in 2021

The best tips for great Customer Service in 2021Yes, you might have a truly great product or a service that brings real value to your customers’ lives. Your marketing and your sales team may be up to the task too, but is this all that it takes to make your...

Accelerate your Customer Service through the latest tech trends

Accelerate your Customer Service through the latest tech trends Customer Service departments play a primary role in Customer Experience and retention. Join our webinar to discover the latest Customer Service tech trends and the real business value of a flawless Customer Service experience, how to leverage AI and knowledge management...

The secret recipe of the omnichannel CX

The secret recipe of the omnichannel CX In Pobuca we have had a successful collaboration with Everest, one of the largest companies in the field of food and beverages in Greece. We have managed to create an omnichannel loyalty program, based on the needs of the company. Join our webinar...

How to listen to ALL your customers with the power of AI

How to listen to ALL your customers with the power of AI In the omnichannel era, customers interact with your brand through multiple channels. It is easy for your customers to communicate with your brand. And at the same time, it is also necessary for your brand to listen to...

The future of CX

The future of CX Which will be the future CX challenges and trends? How can AI drive CX to the next level? How can you turn real-time data into powerful insights by monetizing what your customers say? Join Pobuca to discover the CX future- the newest CX needs & trends,...