Black Friday 2020; survival of the fittest or CX’s time to evolve?
Yes, Black Friday is definitely about sales and seeing these numbers grow, but does this really tell the whole story?
Yes, Black Friday is definitely about sales and seeing these numbers grow, but does this really tell the whole story?
November 27th is the day of the upcoming Black Friday, with retailers trying to prepare their online sites to withstand
On the first Tuesday in October, the CX community celebrates CX day as an opportunity to acknowledge great customer experience
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