The future of CX
July 22, 2021
Which will be the future CX challenges and trends? How can AI drive CX to the next level?
CX
CX glossary the key factor for business growth and success
July 1, 2021
As the Digital Era keeps pushing us away from the traditional product-oriented models to customer-driven business approaches, Customer Experience (CX)
Discover the latest CX trends for consumer brands
June 22, 2021
Businesses more than ever focus on CX. Our digital selves and consumer habits are changing the ways that businesses connect
Insightful knowledge shapes future business’ landscape
June 17, 2021
If there is anything that the pandemic has brought to the business, is an abrupt digital acceleration; businesses that are
Customer Experience trends for 2021
May 3, 2021
Although the pandemic has had a huge effect on our behavior, the trends that stand out, and the ones that
What makes a great customer experience
March 16, 2021
So, what makes a customer experience a great one? Before getting into this, we might need to take a step