Microsoft Dynamics 365: a CRM for your needs

CRM stands for customer relationship management. It's a category of integrated, data-driven software solutions that improve your interactions your customers. CRM systems help you manage and maintain customer relationships, track sales leads, marketing, pipeline, and deliver actionable data.

How to choose a CRM software

Everybody knows that a CRM system is a must for any B2B business. But, how do you choose the right CRM vendor? From deployment methods to functionality, from integrations to user experience, let’s have a look at the thing you will have to consider before you select the right CRM...

What is a CRM?

CRM refers to the software that is used by enterprises with all customer interactions for developing, retaining, and acquiring customers. It gathers and digitizes customer data from multiple channels. A CRM system mission is to help organizations build customer relationships and streamline processes.

The best CRM for small businesses

Is there really a need for a CRM for small businesses? Not really. That is if you don’t want to increase your sales by almost 30% according to Forbes or manage operational challenges that could really sink your business. Small businesses need a CRM to improve their customer service practices,...

5 questions you have to ask yourself for a business-ready CRM!

So, what’s CRM? It’s a Customer Relationship Management (CRM) system that helps manage customer data to support sales, deliver actionable insights, and empower team communication, while cloud-based CRM systems offer complete mobility and access.