We became smarter by talking to ourselves…
February 27, 2024
In 2022, ChatGPT and other large language models (LLMs) made significant strides, demonstrating a surprising connection between language…
AI
Breaking the silence: How AI is transforming inclusion in the workplace
February 9, 2024
According to respondents from large enterprises, every $1 spent on customer experience delivers a $3 return. However, less than…
The economic impact of CX & Loyalty investments
December 4, 2023
According to respondents from large enterprises, every $1 spent on customer experience delivers a $3 return. However, less than…
Isidoros Sideridis participated as a speaker at the CS manager’s breakfast.
November 13, 2023
He delved into how AI, particularly in its generative forms, is reshaping the way companies approach customer engagement and experience.
Cyber Monday 2023: how to master the AI-shopping revolution
November 2, 2023
Retailers need to be ready to offer their customers the best online shopping experience possible, and one of the key
7 possible ways AI will change the CX game for financial services
September 22, 2023
In this exciting era, several AI trends are poised to reshape the landscape of CX, offering enhanced personalization, convenience, and…