Isidoros Sideridis presents on the future of AI at the Customer Service event in Kalamata

On April 10th, the Hellenic Customer Service Institute organized an insightful event in Kalamata, bringing together professionals to discuss the evolving impact of Artificial Intelligence across business and society.

Isidoros Sideridis, representing Pobuca, participated as a speaker and delivered a thought-provoking presentation on how AI is disrupting almost every aspect of our world—from automating creative tasks in customer service to reshaping the human role in the digital era.

During his speech, he raised important questions about the future:
“Are we ready for a world where we are no longer the smartest species on the planet? What will be left for us to do? And how will we fairly distribute the wealth generated by AI?”

The event served as a powerful platform for reflection and dialogue on the ethical, social, and economic implications of emerging technologies.