These 17 customer retention statistics below show how the experience and service that organizations provide can impact retention.
Volton gains a competitive advantage in Customer Experience with Pobuca Experience Cloud
Over 50.000 Volton customer conversations have been analyzed by Pobuca Experience Cloud until today. With the use of Artificial Intelligence valuable information has been mined...
10+1 ways to upgrade CX with Pobuca Experience Cloud
Pobuca Experience Cloud is the CX platform that can help you transform your business.It will help you to understand and your customers...
Organic and silicon routes to experience the Cosmos
ChatGPT, this first version of AGI, can be nothing more than a prelude of what we should expect in the future
Pobuca’s new Loyalty Marketplace has arrived
The new marketplace aspires to empower businesses with a wide network of channels and means of redeeming loyalty points, leveraging...
Why prefer Voice of Customer over surveys?
So, it seems that customer surveys can no longer be regarded as the most accurate tool to collect unique customer insights, making customers feel connected to the brand