CX: What do customers want from a brand
February 10, 2023
Let’s first have a look into some key notions on CX and how this affects customers’ relations to their brands…
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Pobuca takes you to the Loyalty Marketplace era
February 3, 2023
When Loyalty programs are integrated into a marketplace solution offering, the benefits are all-embracing. The marketplace owner benefits…
Customer Experience Strategy: The Don’ts
January 20, 2023
If you’re a business leader looking to deliver a more seamless customer experience, here are the most common CX mistakes
Customer Experience Strategy: The Do’s
January 13, 2023
We have compiled a list of the best practices for a successful CX strategy. 1. Make interactions easy for the
Why prefer Voice of Customer over surveys?
November 25, 2022
So, it seems that customer surveys can no longer be regarded as the most accurate tool to collect unique customer
Turn CX into your biggest Black Friday and Cyber Monday offer
October 25, 2022
Making both of those days as easy and as personal, while providing a seamless customer experience, will be what sets