CX glossary the key factor for business growth and success
July 1, 2021
As the Digital Era keeps pushing us away from the traditional product-oriented models to customer-driven business approaches, Customer Experience (CX)
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10 benefits of loyalty program for customers
June 29, 2021
Customer loyalty occurs when a customer prefers a particular company consistently over its competitors. When customers are loyal, their buying
Insightful knowledge shapes future business’ landscape
June 17, 2021
If there is anything that the pandemic has brought to the business, is an abrupt digital acceleration; businesses that are
How to choose your loyalty platform
June 9, 2021
While a loyalty program can boost your business, choosing the right platform is the one that would bring in your
Your lead scoring strategy for a great Customer Engagement
May 27, 2021
Most people will tell you that the most important thing in business is customer acquisition. And up to a point,
How to boost employee loyalty
May 17, 2021
Today’s companies are challenged with keeping up with the needs and demands of their employees and it seems that their