The best customer engagement strategies and tactics; 2021 version
Although everybody knows that without engaged and loyal customers, things can get pretty tough, many brands tend to pay more
Although everybody knows that without engaged and loyal customers, things can get pretty tough, many brands tend to pay more
Is there really a need for a CRM for small businesses? Not really. That is if you don’t want to
CRM refers to the software that is used by enterprises with all customer interactions for developing, retaining, and acquiring customers.
Customer loyalty is not earned easily. Customers will be loyal to the company, as long as it helps them fulfill
Customer engagement is the sum of regular interactions, communications that could create a relationship between an organization and its customers,
So, what makes a customer experience a great one? Before getting into this, we might need to take a step
Most people will tell you that the most important thing in business is customer acquisition. And this can’t be wrong.
This is an effort that entails the sum of your organization’s attention and commitment and a crystal-clear customer experience strategy
2021 has arrived unevenly as it seems, and has to carry 2020’s pendings on its shoulders while getting things back
The rise of the global coronavirus pandemic has created unparalleled opportunities for solution providers to drive sales of collaboration and
While the first lockdown on the Covid-19 has changed our lives and working routines, we would have never imagined, the
Yes, Black Friday is definitely about sales and seeing these numbers grow, but does this really tell the whole story?