Microsoft Dynamics 365: a CRM for your needs
CRM stands for customer relationship management. It’s a category of integrated, data-driven software solutions that improve your interactions your customers.
CRM stands for customer relationship management. It’s a category of integrated, data-driven software solutions that improve your interactions your customers.
Everybody knows that a CRM system is a must for any B2B business. But, how do you choose the right
As the Digital Era keeps pushing us away from the traditional product-oriented models to customer-driven business approaches, Customer Experience (CX)
Customer loyalty occurs when a customer prefers a particular company consistently over its competitors. When customers are loyal, their buying
If there is anything that the pandemic has brought to the business, is an abrupt digital acceleration; businesses that are
While a loyalty program can boost your business, choosing the right platform is the one that would bring in your
Most people will tell you that the most important thing in business is customer acquisition. And up to a point,
Today’s companies are challenged with keeping up with the needs and demands of their employees and it seems that their
CRM stands for customer relationship management or the process of managing interactions with existing and prospective customers during the sales
Although the pandemic has had a huge effect on our behavior, the trends that stand out, and the ones that
Customer engagement can be regarded as the emotional connection that develops between a customer and a brand, and entails all
It is admittingly hard to measure customer loyalty, as it is a feeling or even better an indication of an