Upscale Customer Experience with Loyalty marketplaces
February 9, 2022
It is no secret that we are moving past the time where a single platform selling a single range would
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Holidays are coming and a great CX is the perfect gift for your customer
December 23, 2021
Having Black Friday and Cyber Monday only just left us, winter holidays are right around the corner
Yes, even the perfect Black Friday can backfire; check out why
November 24, 2021
Black Friday is right around the corner, and you are trying to decide how to squeeze the most out of
Loyalty marketplace- the next big thing
November 16, 2021
A long-lasting tradition is about to change. It’s certainly no secret that loyalty programs are one of the best ways
The best tips for great Customer Service in 2021
September 23, 2021
Yes, you might have a truly great product or a service that brings real value to your customers’ lives.
The Customer Experience in the retail world
September 16, 2021
It is a fact that the backbone of retail has always been physical sales, having customer experience being correlated with
How to measure Customer Experience
September 6, 2021
Customer experience is the overall feel you leave with your customers after their interaction with you, a projection of their
Leverage digital customer engagement
August 4, 2021
In today’s digital world, consumers want their relationship with each brand to grow into something more meaningful, making businesses to
Microsoft Dynamics 365: a CRM for your needs
July 29, 2021
CRM stands for customer relationship management. It’s a category of integrated, data-driven software solutions that improve your interactions your customers.
How to choose a CRM software
July 21, 2021
Everybody knows that a CRM system is a must for any B2B business. But, how do you choose the right
CX glossary the key factor for business growth and success
July 1, 2021
As the Digital Era keeps pushing us away from the traditional product-oriented models to customer-driven business approaches, Customer Experience (CX)
10 benefits of loyalty program for customers
June 29, 2021
Customer loyalty occurs when a customer prefers a particular company consistently over its competitors. When customers are loyal, their buying