How to measure customer engagement
March 26, 2021
Customer engagement is the sum of regular interactions, communications that could create a relationship between an organization and its customers,
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What makes a great customer experience
March 16, 2021
So, what makes a customer experience a great one? Before getting into this, we might need to take a step
9+1 activities to boost customer engagement
March 11, 2021
Most people will tell you that the most important thing in business is customer acquisition. And this can’t be wrong.
How to improve your Customer Experience
March 5, 2021
This is an effort that entails the sum of your organization’s attention and commitment and a crystal-clear customer experience strategy
Kickstart 2021 with Customer Voice
January 11, 2021
2021 has arrived unevenly as it seems, and has to carry 2020’s pendings on its shoulders while getting things back
Moving from teleconferencing to the teleworking era with Microsoft Teams
December 8, 2020
The rise of the global coronavirus pandemic has created unparalleled opportunities for solution providers to drive sales of collaboration and