10+1 tips for leveraging Cultural Intelligence to transform Customer Experience (CX)
Businesses are no longer confined to local markets in today’s globalised world. With customers spanning diverse cultures, languages, and traditions,
Businesses are no longer confined to local markets in today’s globalised world. With customers spanning diverse cultures, languages, and traditions,
An exclusive workshop that’s all about leveraging the power of CX to drive profitability and growth.Did you know that for
The Metaverse is more than just a buzzword—it revolutionizes how brands interact with customers. As virtual worlds become more immersive
Participants explored how AI is already delivering measurable impact in CX, Loyalty, and Customer Service.
He spoke about Artificial Intelligence and its ethical, social, and spiritual implications.
He highlighted how AI can support retailers in adapting to complexity—enhancing decision-making, personalization, operational efficiency, and customer experience.