In this remarkable award ceremony organized by the Hellenic Institute of Customer Service (HICS), Pobuca won the Customer Service…
An exclusive workshop that’s all about leveraging the power of CX to drive profitability and growth.Did you know that for
According to respondents from large enterprises, every $1 spent on customer experience delivers a $3 return. However, less than…
CX is a key factor that influences the success of postal services in today’s competitive market. Postal services need to
But which type of Loyalty program is more effective? And how does customer experience play a role in influencing customer
He delved into how AI, particularly in its generative forms, is reshaping the way companies approach customer engagement and experience.
