Learn how to offer the best Customer Service in the omnichannel era
July 2, 2021
Today’s customer service is highly competitive. Customers are more demanding, and communicate with organizations across all channels.
marketing
CX glossary the key factor for business growth and success
July 1, 2021
As the Digital Era keeps pushing us away from the traditional product-oriented models to customer-driven business approaches, Customer Experience (CX)
10 benefits of loyalty program for customers
June 29, 2021
Customer loyalty occurs when a customer prefers a particular company consistently over its competitors. When customers are loyal, their buying
Discover the latest CX trends for consumer brands
June 22, 2021
Businesses more than ever focus on CX. Our digital selves and consumer habits are changing the ways that businesses connect
Insightful knowledge shapes future business’ landscape
June 17, 2021
If there is anything that the pandemic has brought to the business, is an abrupt digital acceleration; businesses that are
CX: Harness the power of AI to listen to your customers
June 15, 2021
It is a fact that you do not have the total and clear customer view, about the customer interactions with