AI-powered Customer Service
June 9, 2022
Today, advances in technology are once again transforming customer engagement capabilities and service delivery models. And this time, it’s about
marketing
A strategic partnership between Pobuca and Hatzi Filax Group for the technological support of CX training programs with the Pobuca Experience Cloud
May 31, 2022
The strategic partnership between two leading companies in the Greek market in the formation of Customer Experience (CX) has been
5th consecutive year at the Loyalty Awards 2022, with 3 more distinctions for Pobuca
May 25, 2022
Pobuca was awarded the Silver Award as “Best Loyalty Management Software” for Pobuca Experience Cloud and was distinct through its
Isidoros Sideridis, as a speaker at the “Customer Experience in the new digital era”
May 25, 2022
Pobuca’s CEO participates as a speaker in the 8th Innovation Ready workshop, “Customer Experience in the new digital era”.
Listening up to your customers
May 18, 2022
Being a good listener can build mutual trust and confidence, being amongst the most valued skills in both personal and
Transforming speech analytics; from a high-level tipping tool to a customer experience disruptor
May 12, 2022
In their quest for an even better Customer Experience, customer-facing companies are starting to understand that their quest might not