Microsoft Dynamics 365: a CRM for your needs
July 29, 2021
CRM stands for customer relationship management. It’s a category of integrated, data-driven software solutions that improve your interactions your customers.
marketing
The future of CX
July 22, 2021
Which will be the future CX challenges and trends? How can AI drive CX to the next level?
How to choose a CRM software
July 21, 2021
Everybody knows that a CRM system is a must for any B2B business. But, how do you choose the right
Learn how to offer the best Customer Service in the omnichannel era
July 2, 2021
Today’s customer service is highly competitive. Customers are more demanding, and communicate with organizations across all channels.
CX glossary the key factor for business growth and success
July 1, 2021
As the Digital Era keeps pushing us away from the traditional product-oriented models to customer-driven business approaches, Customer Experience (CX)