Pobuca launches CX NINJAS, the first CX Community in Greece.
November 20, 2022
CX NINJAS has been launched by Pobuca, to become the 1st Greek CX Experts Community. aiming to network CX enthusiasts
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Three great distinctions for Pobuca, at the first UX|CX Awards
November 15, 2022
Pobuca received two golds in the categories “Best Customer Experience during a Crisis”, “Best CX Initiative for Social Impact and
The challenges of building a churn model
November 7, 2022
The churn rate is very important in the retail industry, as it provides clarity on the quality of the business,
How to predict customer churn
November 7, 2022
Customer churn is a business metric that measures the number of customers, accounts, etc. that a business has lost over
CX optimization is great, but just one side of the story
October 31, 2022
How Decision Intelligence (DI) has arrived to support, augment and automate business decisions.
Turn CX into your biggest Black Friday and Cyber Monday offer
October 25, 2022
Making both of those days as easy and as personal, while providing a seamless customer experience, will be what sets