Customer Experience or Customer Satisfaction? What’s the difference?
June 23, 2023
Discover the importance of customer experience (CX) and customer satisfaction (CSAT) in business, as well as their key differences.
marketing
The CX NINJAS Club: an exclusive event to welcome the #1 Greek CX community!
June 20, 2023
VIP physical conference to celebrate the launching of CX NINJAS, the first Greek CX community., organized on on February 15th…
11 great Customer Service Tips to improve your customer satisfaction
June 20, 2023
This comprehensive guide is your secret weapon to winning over customers and ensuring their utmost satisfaction.
Isidoros Sideridis participated as a speaker and moderator at the GenAI Summit 2023
June 19, 2023
Our CEO, Isidoros Sideridis, explores how GenAI can help businesses create personalized and engaging experiences for their customers…
Isidoros Sideridis participated as a speaker at the 18th Customer Service Conference in Athens
June 19, 2023
Our CEO, Isidoros Sideridis, delivered an insightful speech on how to measuring the ROI of your customer service technology investments…
Debunking 13 myths about customer Loyalty and Loyalty programs
June 19, 2023
Let’s discover the truth behind Loyalty & Loyalty programs, as well as some hard facts that can help creating the