Posts tagged with: LOYALTY

  • Loyalty program for small businesses

    May 03, 2021 loyalty

    Customer loyalty is not earned easily. Customers will be loyal to the company, as long as it helps them fulfill their goals. It doesn't matter if they have a positive history and a lasting relationship with your brand. If a competitor puts a better offer on the table, then the customer is going to take it.

  • How to choose your loyalty platform

    April 28, 2021 loyalty

    While a loyalty program can boost your business, choosing the right platform is the one that would bring in your results. To make sure that you can choose the best loyalty platform for your brand, you should take into consideration the needs of your business as well as your customers’.

  • 10 benefits of loyalty program for customers

    April 27, 2021 loyalty

    Customer loyalty occurs when a customer prefers a particular company consistently over its competitors. When customers are loyal, their buying decision is not influenced by the price or availability, as they would rather wait or pay more to get the same quality they are familiar with.

  • Leverage digital customer engagement

    April 25, 2021 loyalty

    In today’s digital world, consumers want their relationship with each brand to grow into something more meaningful, making businesses to be having to work harder than ever to keep customers engaged and happy, to keep their customers loyal and satisfied.

  • How to measure customer loyalty

    April 19, 2021 loyalty

    It is admittingly hard to measure customer loyalty, as it is a feeling or even better an indication of an intention. But measurement is the key step in customer loyalty management so that we have the tools to optimize our loyalty programs.

  • The best customer engagement strategies and tactics; 2021 version

    April 05, 2021 loyalty

    Although everybody knows that without engaged and loyal customers, things can get pretty tough, many brands tend to pay more attention to lead generation and customer acquisition, than putting an effort to keep their existing customers motivated before they eventually switch to competitors.

  • How to measure customer engagement

    March 31, 2021 loyalty

    Customer engagement is the sum of regular interactions, communications that could create a relationship between an organization and its customers, such as, regular content, social media interactions, community events, social gatherings, reviews and regular use of an app or a service.

  • How to turn holiday shoppers into loyal customers

    December 04, 2020 loyalty

    While the first lockdown on the Covid-19 has changed our lives and working routines, we would have never imagined, the autumn lockdown that has followed the ‘’carefree’’ summer season, was surely set to bring the big change to our customer habits, as well.