Pobuca Surveys are changing the game by revolutionizing Microsoft Customer Voice | Pobuca
January 19, 2024
In a world where customer feedback is the key player of business growth, surveys stand at the forefront of strategic
Voice of Customer
Pobuca & Volton were awarded for leading the way in Customer Service innovation
December 14, 2023
In this remarkable award ceremony organized by the Hellenic Institute of Customer Service (HICS), Pobuca won the Customer Service…
5 ways that speech analytics revolutionize call centers
October 18, 2023
Understanding the current situation of call centers and identifying areas for improvement is essential for recognizing the….
Why prefer Voice of Customer over surveys?
November 25, 2022
So, it seems that customer surveys can no longer be regarded as the most accurate tool to collect unique customer
Listening up to your customers
May 18, 2022
Being a good listener can build mutual trust and confidence, being amongst the most valued skills in both personal and
Voice of the Customer (VOC); the right survey or is there more into it?
March 18, 2022
Voice of the Customer (VOC) is the guiding light for brands and retailers, allowing them to be insightful and responsive