6+1 CX opportunities for retailers
February 17, 2022
From pandemic-related in-store shopping restrictions and supply chain issues to creating new experiences for the customers, the last couple of
COVID-19
Getting back to a pandemic-free… future
April 14, 2021
Back to the Future is, to those that already don’t know – really now? – a famous 1985 science fiction
The Covid-19 lockdown days – 7 keepers and 1 discussion opener
April 29, 2020
“We measure success by the way we touch the lives of people” – Bob Chapman, The Value of Identifying Values