Non-profit
How we can help
Increasing the social impact and the organizational structure that will empower non-profit organizations to offer a 360° experience, increase their social footprint and employee satisfaction, optimize operational costs, and enhance their reputation.
Challenges
Connect with peple
Build better relations with people through multiple touchpoints.
Constituent engagement
Boost your community outreach and bridge perception gap between organization and the society.
Donor retention
Track your donors and optimise their volunteering and fundraising efforts.
User journey
Map user journey and optimize its flow across your platform.
Data
Ensure that all data processes are secure and GDPR-compliant.
Features
My account
A donor creates a personal account to news on all the initiatives that were funded, store and access the funding transactions.
Mobile app features
A personal assistant with contact details of stuff with access on the spot, records/documentation, tips & articles.
Loyalty program
Donor profile, points & rewards, news, chatbots, follow-ups, articles on latest activations.
Customer journeys
Map the overall website journey experience and track it across all devices.
Customer service
Evaluate call agents’ performance in terms of interaction,offered experience and empathy.
Donors' info
Collect donors’ info, track their activity and contact them across different touchpoints.
Segmentation
Segment new subscribers, major donors and petition signees based on their interests and interactions.
Marketing
Increase awareness, create seamless visitor experiences, optimise strategic planning and automate customer journeys.
Field activations
Automate your field activations and grassroots campaigns with a mobile app. Your volunteers can access all data on a mobile or a tablet to perform daily tasks.
Support
Adopt an intelligent call center. Deliver tailored support across all digital channels with AI-enabled experiences and ensure consistency.
Contacts
Manage and share your contacts with your peers with just a click. Automate everyday tasks with Pobuca bot, your virtual assistant.
Collaboration
Save time and boost your board relations and your team’s productivity easily and simply. Create, communicate, collaborate, and get great work done just in one place.
Insights
Gain insight into pain points through analytical reports to improve the overall experience and increase revenue.
Benefits
Referrals
Satisfied contributors are more likely to recommend your cause to their network, increasing friction and fundraising considerably.
Returning donors
As loyalty programs reward donors for their loyalty, they are more likely to sustain their funding.
Improved ROI
When implemented properly, loyalty programs can provide a good return on investment for the organisation.
Donor engagement
Loyalty programs increase donors’ level of interaction with the non-profit organisation, helping them to feel more engaged and connected.
Testimonials
What people say about Pobuca
The company has been implementing its digital transformation, investing in innovation. The scope of our company is to make use of Digital Technology that will directly deliver business functionality. Pobuca achieved this with Pobuca Loyalty, by elevating our customers’ loyalty behavior, so as to enhance the sales and loyalty sections of our business operations.
Pobuca is our trusted advisor for CRM and IT integration. With Pobuca Suite, we communicate better, control our B2B sales and manage our 1.5m members loyalty program.
