Non-profit

Non-profit

Enhancing your social footprint, member development, retention and services on a CRM platform that will lead your digital transformation.

       

How we can help

Increasing the social impact and the organizational structure that will empower non-profit organizations to offer a 360° experience, increase their social footprint and employee satisfaction, optimize operational costs, and enhance their reputation.

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Challenges

Connect with peple

Build better relations with people through multiple touchpoints.

Constituent engagement

Boost your community outreach and bridge perception gap between organization and the society.

Donor retention

Track your donors and optimise their volunteering and fundraising efforts.

User journey

Map user journey and optimize its flow across your platform.

Data

Ensure that all data processes are secure and GDPR-compliant.

Features

My account

A donor creates a personal account to news on all the initiatives that were funded, store and access the funding transactions.

Mobile app features

A personal assistant with contact details of stuff with access on the spot, records/documentation, tips & articles.

Loyalty program

Donor profile, points & rewards, news, chatbots, follow-ups, articles on latest activations.

Customer journeys

Map the overall website journey experience and track it across all devices.

Customer service

Evaluate call agents’ performance in terms of interaction,offered experience and empathy.

Donors' info

Collect donors’ info, track their activity and contact them across different touchpoints.

Segmentation

Segment new subscribers, major donors and petition signees based on their interests and interactions.

Marketing

Increase awareness, create seamless visitor experiences, optimise strategic planning and automate customer journeys.

Field activations

Automate your field activations and grassroots campaigns with a mobile app. Your volunteers can access all data on a mobile or a tablet to perform daily tasks.

Support

Adopt an intelligent call center. Deliver tailored support across all digital channels with AI-enabled experiences and ensure consistency.

Contacts

Manage and share your contacts with your peers with just a click. Automate everyday tasks with Pobuca bot, your virtual assistant.

Collaboration

Save time and boost your board relations and your team’s productivity easily and simply. Create, communicate, collaborate, and get great work done just in one place.

Insights

Gain insight into pain points through analytical reports to improve the overall experience and increase revenue.

Benefits

Referrals

Satisfied contributors are more likely to recommend your cause to their network, increasing friction and fundraising considerably.

Returning donors

As loyalty programs reward donors for their loyalty, they are more likely to sustain their funding.

Improved ROI

When implemented properly, loyalty programs can provide a good return on investment for the organisation.

Donor engagement

Loyalty programs increase donors’ level of interaction with the non-profit organisation, helping them to feel more engaged and connected.

Testimonials

What our customers say about us.

Build customer experiences that matter!

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