Pobuca & Microsoft hold a roundtable on CX excellence and AI innovation
The event brought together CX leaders and technology experts to explore how AI, CRM, and real-time data can transform CX
The event brought together CX leaders and technology experts to explore how AI, CRM, and real-time data can transform CX
He explored how AI is transforming creative tasks in Customer Service and raised key questions about the future of human
The session focused on how technology, data, and AI are transforming the tourism industry, enhancing customer experience, and driving growth
The event served as a powerful platform for reflection and dialogue on the ethical, social, and economic implications of emerging
The participants had the chance to discover how CX and loyalty are being redefined in retail through technology, personalization, and
The talk was held as part of the Industrial Policy and International Competitiveness course, taught by Aggelos Tsakanikas, and focused