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CX SOLUTIONS - BRANDS

Turn your customers into
ambassadors with unique CX

a lot of successful brands inside a store

Analyze your data with AI algorithms throughout your customer’s journey across channels for a 360º customer view, boost peer collaboration and optimize your brand and campaign management, customer retention, and sales pipeline.

Talk to Sales
a lot of successful brands inside a store

Mastering the Brand's challenges with
Pobuca Experience Cloud​

Listen to
your customers

Decrease churn rate by analyzing omnichannel feedback for your products and services with AI.

Get the 360º
customer view

Centralize your customer information and create unified profiles 

Automate your
order process

Receive chat and voice orders from your customers through an AI bot.

Pobuca Experience Cloud features

Loyalty
program

Unified customer profiles, points & rewards management, personalized communications & gamification elements that upgrade your Customer Experience and monitor it across all touchpoints. 

Customer Feedback Analysis b

Leveraging AI technology to analyze customers’ feedback and offer better and more innovative experiences across various touchpoints.  

Omnichannel
campaigns

Increase awareness, create seamless experiences across different touchpoints and automate customer journeys. 

Gamification
b

Customer engagement by using gamified features within the program.

Insights
b

Accessing results of advanced customer analytics. Predict behaviors, run targeted campaigns with personalized content, and increase the company’s revenue.  

Pobuca Experience Cloud benefits

Brand
management

Satisfied customers are more likely to recommend your products, facilitating your brand management and market positioning.

Customer
retention

As loyalty programs reward customers for their loyalty, they are more likely to continue using your products.

Margin
improvement

When implemented properly, customer loyalty programs can provide a good margin improvement and profit growth for the organisation.

Customer
engagement

Loyalty programs increase customers’ level of interaction with your brand, helping them to feel more engaged and connected.

Brand
management

Satisfied customers are more likely to recommend your products, facilitating your brand management and market positioning.

Customer
retention

As loyalty programs reward customers for their loyalty, they are more likely to continue using your products.

Testimonials

What our clients say.

Notos logo
Pobuca is our trusted advisor for CRM and IT integration. With Pobuca Suite, we communicate better, control our B2B sales and manage our 1.5m members loyalty program. We feel that our line of business systems is in good hands - they understand the special needs of a retailer.
Argyris Patousias
Group IT Director
Schneider-logo
The company has been implementing its digital transformation, investing in innovation. The scope of our company is to make use of Digital Technology that will directly deliver business functionality. Pobuca achieved this with Pobuca Loyalty, by elevating our customers’ loyalty behavior, so as to enhance the sales and loyalty sections of our business operations.
Spyros Papadopoulos
Channel Marketing Manager of Schneider Electric
kafkas-logo
Pobuca was the most suitable partner for the installation, support, and customization of Microsoft Dynamics CRM to our own needs and the successful connection with other business systems.
George Kanios
IT Director
We have trusted Pobuca for our loyalty program. The project has been flawless, having reflected our requirements while also being delivered on time, within the agreed schedules, and with perfect execution of the deliverables. To date, the operation of our BSB REWARDS based on Pobuca's solutions has been impeccable and absolutely satisfactory. Many thanks Pobuca!
Kostas Kalathas
E-Business Manager
We would like to express our satisfaction with our cooperation regarding the re-development of Gant Club. Pobuca team did a very professional job offering their deep technical expertise and commercial marketing approach. The highlight of our collaboration was the launch of the first Loyalty AI chatbot in Greece. We highly recommend Pobuca and the development team, and we look forward to working with them on future projects.
Korina Papadopoulou
Retail Operations Director
levante-ferries-logo
Pobuca’s solution gave our company the necessary tools and insights to better understand our customers’ behavior and to automate our operation and marketing communication with them
Stratis Apergis
CEO
elviomex-logo
As a team consisting of many people of different ages, education levels, and mentality, it was a challenge to install a system that everybody would enjoy using daily. Therefore, having a tool easy to use motivated our employees and made Microsoft Teams necessary for their business. Moreover, following Pobuca consulting, we are improving this tool day by day to get the maximum of it.
Leonidas Avgerakis
CEO
veror-logo
Since the first approach with Pobuca, we felt we were in the right hands. Besides their deep technical expertise and commercial marketing approach, they focus highly on results, always applying a practical approach to bring optimal solutions.
Marketing Director Balkans
CEO