CX SOLUTIONS - BRANDS
Turn your customers into
ambassadors with unique CX
Analyze your data with AI algorithms throughout your customer’s journey across channels for a 360º customer view, boost peer collaboration and optimize your brand and campaign management, customer retention, and sales pipeline.
Mastering the Brand's challenges with
Pobuca Experience Cloud
Listen to
your customers
Decrease churn rate by analyzing omnichannel feedback for your products and services with AI.
Get the 360º
customer view
Centralize your customer information and create unified profiles
Automate your
order process
Receive chat and voice orders from your customers through an AI bot.
Pobuca Experience Cloud features
Loyalty
program
Unified customer profiles, points & rewards management, personalized communications & gamification elements that upgrade your Customer Experience and monitor it across all touchpoints.
Customer Feedback Analysis b
Leveraging AI technology to analyze customers’ feedback and offer better and more innovative experiences across various touchpoints.
Omnichannel
campaigns
Increase awareness, create seamless experiences across different touchpoints and automate customer journeys.
Gamification
b
Customer engagement by using gamified features within the program.
Insights
b
Accessing results of advanced customer analytics. Predict behaviors, run targeted campaigns with personalized content, and increase the company’s revenue.
Pobuca Experience Cloud benefits
Brand
management
Satisfied customers are more likely to recommend your products, facilitating your brand management and market positioning.
Customer
retention
As loyalty programs reward customers for their loyalty, they are more likely to continue using your products.
Margin
improvement
When implemented properly, customer loyalty programs can provide a good margin improvement and profit growth for the organisation.
Customer
engagement
Loyalty programs increase customers’ level of interaction with your brand, helping them to feel more engaged and connected.
Brand
management
Satisfied customers are more likely to recommend your products, facilitating your brand management and market positioning.
Customer
retention
As loyalty programs reward customers for their loyalty, they are more likely to continue using your products.
Testimonials
What our clients say.
