Do I need a CX manager for my business?
July 14, 2023
Having CX professionals in corporations can bring many benefits to both customers and businesses. Some of these benefits are:
Blog
Customer Experience or Customer Satisfaction? What’s the difference?
June 23, 2023
Discover the importance of customer experience (CX) and customer satisfaction (CSAT) in business, as well as their key differences.
Debunking 13 myths about customer Loyalty and Loyalty programs
June 19, 2023
Let’s discover the truth behind Loyalty & Loyalty programs, as well as some hard facts that can help creating the
User Experience (UX) vs. Customer Experience (CX): key differences
June 2, 2023
Learn how CX & UX vary in scope, goals, and approaches, and how they both contribute to enhancing overall customer
10 revealing stats about customer Loyalty Programs
May 10, 2023
Let’s have a good look into some solid facts about them. that highlight the importance of good loyalty programs
Customer Experience and Customer Service: where they meet
May 2, 2023
Let’s have a better look into the key points of convergence and/or synergy between Customer Experience and Customer Service.