Stay connected, stay loved: mastering customer Loyalty in an omnichannel world
February 23, 2024
The question is: how can businesses stay connected with their customers and keep their love alive? The answer lies in
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Leveraging Microsoft’s advanced Dataverse storage in Pobuca’s CRM and CDP solutions
February 6, 2024
Microsoft Dataverse stands out as a transformative solution to the complex challenges of data management. As a critical component of….
Unveiling the future: what’s next in transportation Loyalty programs?
January 31, 2024
Gone are the days when a simple points-based system was enough to keep customers coming back. Today, the sector buzzes
Pobuca Surveys are changing the game by revolutionizing Microsoft Customer Voice | Pobuca
January 19, 2024
In a world where customer feedback is the key player of business growth, surveys stand at the forefront of strategic
Retailer’s winter playbook: decoding customer insights for maximum impact
January 16, 2024
For retailers, this season is a critical time to maximize sales. The key to success? Leveraging customer insights to
The 8 psychological factors that affect customer Loyalty: insights for B2C marketers
January 5, 2024
We will explore some of the key concepts and principles of customer loyalty psychology and provide some practical tips.
Postal services – The 10 most common CX fails and how to fix them
November 27, 2023
CX is a key factor that influences the success of postal services in today’s competitive market. Postal services need to
Customer Loyalty programs: which one is perfect fit for your business
November 20, 2023
But which type of Loyalty program is more effective? And how does customer experience play a role in influencing customer
Cyber Monday 2023: how to master the AI-shopping revolution
November 2, 2023
Retailers need to be ready to offer their customers the best online shopping experience possible, and one of the key
Black Friday mystery solved: how to boost sales with data cleansing.
October 24, 2023
Data cleansing is especially important for retailers during Black Friday, as they have to handle massive amounts of data from…
5 ways that speech analytics revolutionize call centers
October 18, 2023
Understanding the current situation of call centers and identifying areas for improvement is essential for recognizing the….
Celebrating CX Day: 10+1 innovative ideas for Customer Experience enthusiasts
September 29, 2023
Celebrate CX Day and make it a memorable event that not only engages your team but also leaves a lasting