Read marketing, customer service, sales, loyalty and productivity blog content.
November 24, 2020
Yes, Black Friday is definitely about sales and seeing these numbers grow, but does this really tell the whole story? Surely, keeping your focus on the best deals and bigger profits is the idea, but there is also an underlying challenge, not to be left unnoticed.
November 12, 2020
November 27th is the day of the upcoming Black Friday, with retailers trying to prepare their online sites to withstand the growing numbers of online shoppers at the same place, in a complicated equation very hard to solve.
October 19, 2020
There could be times when all the right collaboration tools are there, so is the team’s skillset, yet magic doesn't seem to happen and you don’t exactly know where to look into, tools or people?
October 06, 2020
On the first Tuesday in October, the CX community celebrates CX day as an opportunity to acknowledge great customer experience work, discover professional CX development opportunities, and strengthen professional networks. And this is how CX Day 2020 looks at a glance.