How we can help
Connecting your customers, employees, products, and operations and processing your data through AI algorithms, based on Microsoft cloud; store your data in Azure, raise productivity through O365 and manage your business through D365 within Pobuca’s ecosystem.
Increase customer demand, create seamless customer experiences, and automate customer journeys.View more
Track sales opportunities, better understand customer needs, engage more effectively with you customers, boost productivity and achieve higher deals.View more
Automate your field sales execution with a mobile app. Sales reps can use a mobile or a tablet to access all their customers' data offline and perform their daily tasks.View more
Adopt an intelligent call center. Deliver tailored customer service across all digital channels with AI-enabled experiences and ensure consistency.View more
Manage and share your business contacts with your colleagues with just a click. Automate everyday tasks with Pobuca bot, your virtual assistant.View more
Save time and boost your team’s productivity easily and simple. Create, communicate, collaborate, and get great work done just in one place.View more
Never lose meaningful data again! Get insights, predict behaviors, take better business decisions and drive your business to growth with BI.View more
Customer Success Services
The right tools to address the full scope of customer engagement challenges.
Lack of data insights to address current customer needs and trends.
Limited resources to undertake the full operation of a CRM plan.
Outdated information on success metrics, KPI’s, ROI etc.
What we do
Exploring best practices and processes, performing customer segmentation and determining the right metrics to build and continuously monitor and reassess your Customer Success Services.
Analysing best practices, trends and processes to build customer engagement and meet your CRM plan’s corporate objectives and characteristics, such as campaigns ,loyalty scheme,performance metrics and ROI.
Customer Success Services
Customer segmentation and campaigns' execution. Management of the campaign and ongoing evaluation, retargeting and leveraging of all available channels to meet KPI’s and maximize ROI.
What people say about Pobuca
The company has been implementing its digital transformation, investing in innovation. The scope of our company is to make use of Digital Technology that will directly deliver business functionality. Pobuca achieved this with Pobuca Loyalty, by elevating our customers’ loyalty behavior, so as to enhance the sales and loyalty sections of our business operations.
Pobuca is our trusted advisor for CRM and IT integration. With Pobuca Suite, we communicate better, control our B2B sales and manage our 1.5m members loyalty program.