CX SOLUTIONS - BRANDS

Turn your customers into
ambassadors with unique CX

a lot of successful brands inside a store

Analyze your data with AI algorithms throughout your customer’s journey across channels for a 360º customer view, boost peer collaboration and optimize your brand and campaign management, customer retention, and sales pipeline.

a lot of successful brands inside a store

Mastering the Brand's challenges with
Pobuca Experience Cloud​

Listen to
your customers

Decrease churn rate by analyzing omnichannel feedback for your products and services with AI.

Get the 360º
customer view

Centralize your customer information and create unified profiles 

Automate your
order process

Receive chat and voice orders from your customers through an AI bot.

Pobuca Experience Cloud features

Loyalty
program

Unified customer profiles, points & rewards management, personalized communications & gamification elements that upgrade your Customer Experience and monitor it across all touchpoints. 

Customer Feedback Analysis b

Leveraging AI technology to analyze customers’ feedback and offer better and more innovative experiences across various touchpoints.  

Omnichannel
campaigns

Increase awareness, create seamless experiences across different touchpoints and automate customer journeys. 

Gamification
b

Customer engagement by using gamified features within the program.

Insights
b

Accessing results of advanced customer analytics. Predict behaviors, run targeted campaigns with personalized content, and increase the company’s revenue. 

Pobuca Experience Cloud benefits

Brand
management

Satisfied customers are more likely to recommend your products, facilitating your brand management and market positioning.

Customer
retention

As loyalty programs reward customers for their loyalty, they are more likely to continue using your products.

Margin
improvement

When implemented properly, customer loyalty programs can provide a good margin improvement and profit growth for the organisation.

Customer
engagement

Loyalty programs increase customers’ level of interaction with your brand, helping them to feel more engaged and connected.

Brand
management

Satisfied customers are more likely to recommend your products, facilitating your brand management and market positioning.

Customer
retention

As loyalty programs reward customers for their loyalty, they are more likely to continue using your products.

Testimonials

What our clients say.

Notos logo
Pobuca is our trusted advisor for CRM and IT integration. With Pobuca Suite, we communicate better, control our B2B sales and manage our 1.5m members loyalty program. We feel that our line of business systems is in good hands - they understand the special needs of a retailer.
Argyris Patousias
Group IT Director
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