pobuca Agentic AI
Pobuca Agentic AI for Customer Experience
At Pobuca, we’ve always been The Customer Experience Company. As leaders in AI, we’ve been shaping a new era where AI doesn’t just analyze data — it works for your customers, making every interaction smarter and faster.
The next big shift in Customer Experience is here: AI is redefining go-to-market operations, moving from simple chatbots to powerful, autonomous agents. But with so many agents running at lightning speed, who will orchestrate them and ensure they stay aligned with your people and culture?
That’s where Pobuca Agentic AI steps in. Not just another assistant — the maestro of your customer operations.
Why Pobuca Agentic AI is Unique
What makes Pobuca Agentic AI different is that its skills come from Pobuca Experience Cloud — our award-winning CX software — now reborn as powerful, autonomous capabilities in the agentic AI era.
Beyond its own CX skills, it can orchestrate other specialized AI agents from the market, embedding and safeguarding your organizational knowledge to deliver a truly unified and intelligent customer experience.
The Benefits of Pobuca Agentic AI
- The only AI agent built specifically for CX orchestration — Purpose-built for customer experience management, with specialized knowledge of CX metrics, loyalty programs, customer journey mapping, and multi-channel engagement
- Own skills combined with orchestration power — Combines individual AI capabilities with the ability to coordinate them into cohesive, end-to-end customer strategies
- Your knowledge, embedded in every interaction — Learns your brand voice, customer segments, business rules, and competitive landscape. Every action reflects your unique brand identity
- Backed by Pobuca’s AI Adoption consulting — Pobuca’s CX consultants help you integrate, train your team, and measure impact on your KPIs
- Zero marketing effort, maximum results — Reduces manual marketing effort by up to 80%, letting your team focus on strategy
- Enterprise-grade security and compliance — Built on Microsoft Azure, fully GDPR compliant across all operating markets
Who Benefits from Pobuca Agentic AI?
CMOs & Marketing Directors
An always-on marketing operations team that executes campaigns at a pace and precision impossible for human teams alone, with real-time dashboards and actionable insights.
CEOs & COOs
Directly impacts your bottom line by increasing customer lifetime value, reducing churn, and improving operational efficiency with clear ROI tracking.
IT Leaders
Integrates seamlessly with your existing stack: Microsoft Dynamics 365, Power BI, CRM systems, e-commerce platforms, and marketing automation tools.
Pricing
Starter —
€5.000/month
For teams getting started. Up to 2 AI agents, core CX capabilities, 2 channels (email & SMS). Onboarding by Pobuca
Growth —
€9.000/month
For businesses scaling their operations. Up to 5 AI agents in full orchestration, loyalty programs, customer journey mapping, 4 channels, integrations with CRM & e-commerce, monthly CX consulting session.
Enterprise —
Custom pricing
For large enterprises. Unlimited agents, full orchestration, Microsoft Dynamics 365 & Power BI, dedicated Pobuca consultant, SLA guarantee and ROI tracking.
Lead the Change
The future of customer experience belongs to companies that embrace agentic AI today. With Pobuca Agentic AI, you don’t need a massive AI team or months of implementation. Pobuca’s consultants work alongside your team to deploy in weeks, not months, with measurable results from day one.