Read marketing, customer service, sales, loyalty and productivity blog content.
January 13, 2021
Wow, what a year! Who could imagine last year that I will be writing this letter amidst lockdown, missing all the great moments we had together before the pandemic, the lunch breaks, the parties, the jokes at the corridors, the meetings - yes, even the meetings!
November 10, 2020
I love big metropolitan cities, where almost every neighborhood has its own subculture. So much personality, so many stories. What's the main reason for people gathering in big cities?
October 07, 2020
Microsoft $1 billion cloud datacenter investment boosts “GR for GRowth” digital transformation; check out why.
September 15, 2020
In their ongoing quest for a sustainable competitive advantage, pioneering companies always strive to offer an outstanding Customer Experience (CX).
May 26, 2020
...and the arrogance of the startup ecosystem.
April 29, 2020
“We measure success by the way we touch the lives of people” – Bob Chapman, The Value of Identifying Values
November 05, 2019
“The system goes on-line August 4th, 1997. Human decisions are removed from strategic defense. Skynet begins to learn at a geometric rate. It becomes self-aware at 2:14 a.m. Eastern time, August 29th. In a panic, they try to pull the plug.”