CX Summit 2022

On January 27th, Boussias Communication organized an international CX event for 2022 with business leaders and entrepreneurs. During the conference, the speakers presented ways and methods to create, offer and optimize the best Customer Experience. 

Isidoros participated as a speaker with his speech “Measuring and improving CX beyond surveys” and presented the top CX project priorities, the “survey fatigue”, the dark data hidden treasure, where you stand with your CX, avoid putting “the cart before the horse”, and much more.

* The presentation was conducted in English.

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Watch the speech here: