Isidoros Sideridis participated as a speaker in the “CX & Loyalty Conference”

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If you are looking for answers on why it is worth improving CX then Isidoros Sideridis’ speech at the “CX & Loyalty Conference” is just what you need!

On the 18th of October, KMPG held the “CX & Loyalty Conference” with this year’s main theme “All about Experience”.

Isidoros participated as a speaker with his speech “Is it worth it to improve CX?” giving all the answers on the topic and elaborating on measuring, improving it, and the impact of CX metrics on CSAT.