This new situation has a core problem: there is no one that has the total customer view, not only her transactions but also her experiences and the way she interacts with our business for support.

With Pobuca you can analyze via NLP (Natural Language Processing) what your customers say in all touchpoints (social, chat, email, calls) and extract valuable insights: Customer Experience alerts for Marketing and Knowledge Base articles to engage and evaluate Customer Service agents or to train your Bot.

Join our webinar “How to listen to ALL your customers with the power of AI” and discover how easy it is to use our tools and draw useful conclusions for marketing, customer service, and supply chain while nailing the last-mile experience!

*The webinar will be conducted in English.