Touchpoints

Track the customer journey!

Offer better customer experience

Pobuca helps you to Identify customers through their customer journey across all digital touchpoints and provide an omnichannel customer experience, designed to increase customer engagement through your website and natives ( email, SMS, Viber, push notification, Facebook notification, and Pobuca chatbot).

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Key digital touchpoints

Businesses should use a complete set of analytical tools for each touchpoint. Tracking tools are typically used to monitor the customer experience and adapt content based on customer feedback.

Website interaction tools

Chatbots, etc.

Email marketing

Newsletters, promotional emails, etc.

Paid advertising campaigns

On Facebook, Google Ads, or other channels.

Reviews

Customer feedback, etc.

Case studies

Find out more about our success stories and how our customers made the most out of our services.

  • VODAFONE

    19 February 2020 Vodafone

    It reliably supports the daily needs of consumers and businesses and actively contributes to the economic and social development in Greece.

  • KAFKAS

    18 February 2020 kafkas

    In light of its constant development, Kafkas S.A. needed an effective customer relationship management system (CRM).

  • Schneider Electric

    10 February 2020 Schneider

    "i-NRG4U reward program. 70 POS covered produced 1000+ registrations, from diffused markets".

  • VERO SA

    10 February 2019 Vero sa

    "An omnichannel approach, introducing, not only a traditional card, but also a mobile app and a microsite".

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