Touchpoints

Seamless CX through 360° digital touchpoints

Pobuca helps you to identify customers through their customer journey across all digital touchpoints and provide an omnichannel customer experience, designed to increase customer engagement through your website and natives ( email, SMS, Viber, push notification, Facebook notification, and Pobuca chatbot).

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Key digital touchpoints

Identify customers through their customer journey across all digital touchpoints and provide an omnichannel customer experience, designed to increase customer engagement through your website and natives.

Paid

Push media with advertising messages, paid advertising campaigns on Facebook, Google Ads, or other channels.

Owned

Website and natives, brochures, through email, SMS, Viber, push or FB notification and Pobuca chatbot.

Earned

Test reports, reviews and recommendations by customers, editorials, word-of-mouth, etc.

Website interaction tools

Chatbots, etc.

Case studies

Find out more about our success stories and how our customers made the most out of our services.

  • VODAFONE

    February 19, 2020 Vodafone

    It reliably supports the daily needs of consumers and businesses and actively contributes to the economic and social development in Greece.

  • KAFKAS

    February 18, 2020 kafkas

    In light of its constant development, Kafkas S.A. needed an effective customer relationship management system (CRM).

  • Schneider Electric

    February 10, 2020 Schneider

    "i-NRG4U reward program. 70 POS covered produced 1000+ registrations, from diffused markets".

  • VERO SA

    February 10, 2019 Vero sa

    "An omnichannel approach, introducing, not only a traditional card, but also a mobile app and a microsite".

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