Touchpoints
Engage your customers
Track the customer journey!
Offer better customer experience
Pobuca helps you to Identify customers through their customer journey across all digital touchpoints and provide an omnichannel customer experience, designed to increase customer engagement through your website and natives ( email, SMS, Viber, push notification, Facebook notification, and Pobuca chatbot).
Key digital touchpoints
Businesses should use a complete set of analytical tools for each touchpoint. Tracking tools are typically used to monitor the customer experience and adapt content based on customer feedback.
Website interaction tools
Chatbots, etc.
Email marketing
Newsletters, promotional emails, etc.
Paid advertising campaigns
On Facebook, Google Ads, or other channels.
Reviews
Customer feedback, etc.
Case studies
Find out more about our success stories and how our customers made the most out of our services.
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VODAFONE
19 February 2020It reliably supports the daily needs of consumers and businesses and actively contributes to the economic and social development in Greece.
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KAFKAS
18 February 2020In light of its constant development, Kafkas S.A. needed an effective customer relationship management system (CRM).
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Schneider Electric
10 February 2020"i-NRG4U reward program. 70 POS covered produced 1000+ registrations, from diffused markets".
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VERO SA
10 February 2019"An omnichannel approach, introducing, not only a traditional card, but also a mobile app and a microsite".